Conducting better interviews to find the right hire

07.11.2013


Conducting better interviews to find the right hire.
Conducting better interviews to find the right hire.

Much has been said about what job seekers should do when entering a job interview, but it can be just as difficult for those doing the interviewing to know what and what not to do. However, it's easier than it may initially seem as long as you prepare the right way.

One important way to ensure the interview goes well is to review information about your candidate well before they meet you in person. By reviewing their resume, references, cover letter and any other information passed onto you, it's easier to get a feel for the types of experience, job history and personality they may have. Searching the Internet and social media can also help, not only to let you know what they look like (avoiding potential awkward situations) but to discover how they conduct themselves. By seeing their online persona, it's easy to discover any warning signs or positive enforcement they may have. Whether it helps or hurts their case, it'll help to get an idea of who they really are, according to CareerBuilder.

Once the interview begins, it's vital to watch their behavior, not just through body language and reactions to questions but how they conduct themselves. If they give simple answers, or ones that seem rehearsed, it may become obvious they may have embellished their resume; however, if they react well and can confidently and competently answer any question asked of them, it's a more positive sign of their abilities. Asking direct questions and measuring their reactions will give a good idea of their abilities.

Give everyone a chance
Sometimes, a hopeful employee may come across poorly on their first impression. Don't let this sway your opinion against them, as they may be the best candidate for the job, and you may disqualify them from the competition before you realize it. Whether they appear underdressed, unprepared or underqualified, giving every applicant a fair chance to prove themselves can let their true talent shine through.

Changing up the interview process can help you get a better grip on your applicants while also helping them become more comfortable. Don't necessarily think every interview should take place in a meeting room, as some people may become intimidated by the environment. Meeting in a different location of an office can shake up your routine and give your interviewee more information about the company, such as allowing them to see what the work atmosphere may look like. If they have to travel to the interview, meeting at a midway point such as a coffee shop may further ease their nerves.

Don't necessarily follow a script
After a certain point in interviewing, it's important to switch up your process, as a strictly business-related approach may prevent you from learning about their personality. Making an interviewee think outside of the box, no matter how ridiculous the question might seem to them, can shine a light on their thought process and help illuminate their ability to think on their feet or how they react to pressure. The questions don't have to have a right or wrong answer, but they'll help you determine which ones may be a better fit than others.

After the interview is over, you should review and check their information again. As great as a candidate may seem on paper, there's no way to know if they've been entirely truthful without ensuring they are who they say they are. Getting that extra security can help prevent hiring someone who only looks good on paper because they lied about themselves.

If it's hard to make a final decision, you have time to decide who is truly best the best person for the job. Another round of interviews, or even accepting more applications, is much less costly than hiring someone who can't be the employee you need them to be.