Industry News - Call Center Staffing

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Call center technology spurs new hiring demand
Call center technology spurs new hiring demand

With increasing stress in the market and customers expecting packages to arrive faster than ever, businesses that deal with postal shipping needs can use all the help they can get.

Call center staffing grows with new facilities
Call center staffing grows with new facilities

Companies across the country are creating jobs by increasing staffing at call centers.

Companies expected to bring call center staffing back to U.S.
Companies expected to bring call center staffing back to U.S.

A new poll shows Americans hope call center staffing will return to the country.

Call center staffing increases around the country
Call center staffing increases around the country

With new call centers opening around the U.S., employers are boosting call center employment.

New Tennessee call center to bring 500 new jobs to Montgomery County
New Tennessee call center to bring 500 new jobs to Montgomery County

A new roadside-assistance facility is expected to spur call center staffing in Tennessee.

Florida job market on upswing
Florida job market on upswing

Florida's labor market is improving, with the unemployment rate dropping below 10 percent

Call center positions help lower Texas unemployment
Call center positions help lower Texas unemployment

The seasonally adjusted unemployment rate for the state of Texas in December fell to 7.8 percent, down from 8.1 percent in November and reaching its lowest level since July 2009, according to the Texas Workforce Commission (TWC).

Call center staffing rising across country as outsourcing declines
Call center staffing rising across country as outsourcing declines

With the economy showing some signs of sustained improvement for the first time since the recession, many companies have begun to increase their call center staffing in the U.S., bringing back some jobs that had been previously outsourced.

2012 outlook for South Carolina better as call center staffing receives boost
2012 outlook for South Carolina better as call center staffing receives boost

Economists at the University of South Carolina recently predicted a brighter outlook for the state's economy in 2012, with more unemployed professionals expected to find jobs and more employees set to receive raises.


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