Industry News - Call Center Staffing - 2012

Current Articles
Call center staffing grows with new facilities

Companies across the country are creating jobs by increasing staffing at call centers.

Companies expected to bring call center staffing back to U.S.

A new poll shows Americans hope call center staffing will return to the country.

Call center staffing increases around the country

With new call centers opening around the U.S., employers are boosting call center employment.

New Tennessee call center to bring 500 new jobs to Montgomery County

A new roadside-assistance facility is expected to spur call center staffing in Tennessee.

Florida job market on upswing

Florida's labor market is improving, with the unemployment rate dropping below 10 percent

Call center positions help lower Texas unemployment

The seasonally adjusted unemployment rate for the state of Texas in December fell to 7.8 percent, down from 8.1 percent in November and reaching its lowest level since July 2009, according to the Texas Workforce Commission (TWC).

Call center staffing rising across country as outsourcing declines

With the economy showing some signs of sustained improvement for the first time since the recession, many companies have begun to increase their call center staffing in the U.S., bringing back some jobs that had been previously outsourced.


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