As worker roles become more complicated, clear communication helps

08.20.2014


As worker roles become more complicated, clear communication helps
As worker roles become more complicated, clear communication helps

According to Aerotek's recent "Recruiting Top Talent" report, the past several years have seen a major change in employers' standards for their employees. In many cases, entry-level positions now require at least one year of job experience, while many positions that until recently didn't require college education have reversed course.

About 43 percent of all employers surveyed said that in their experiences, expectations for new hires have skyrocketed since 2008. The main symptom of this comes from increased levels of responsibility for positions, where 73 percent of jobs now have stricter responsibilities. More than 40 percent of employers reported having lower headcounts, while more than 30 percent said they now have a smaller number of open positions. About a quarter said that the ease of training has increased and the expectations of a candidate's qualifications have as well.

Specifically, educational experiences and expectations have also grown in this same time period, with 77 percent of companies needing their positions to have increased responsibility. There are a number of causes for this new expectation - about 65 percent of employers saw the use of technology in their companies expand dramatically, while more than 50 percent saw positions see more strict needs for time management, broader job descriptions, smaller employee headcounts and increased need for cognitive complexity.

Properly representing these needs is key

Inc. Magazine reported that putting these expectations front-and-center in any and all hiring efforts is vital to ensure a successful recruiting and hiring effort. Employee expectations gone wrong can not only turn off new employees, leading them to pursue other options, but can harm the long-term business efficiency of a company. It doesn't need to come to that, however, as long as it's clearly and repeatedly expressed that these goals will be expected of a worker if they're hired. 

Part of the issue is that many companies are content to let their workers come in day-in and day-out without checking up on them more than once or twice a year. In speaking with experts, the news source found that having casual conversations with employees often as they join a company and move through its ranks can be very effective. Meeting once a month instead of once a quarter or even once a year can work wonders, helping employees know that their employer is fully focused on their needs and keeping them working as well as they can. 

Of course, it's necessary to express the roles of a position well before an employee is even hired. Job postings need to be as accurate and as honest as possible, so as to keep workers who aren't ready for those responsibilities away from roles where they can damage a company's practices.

Keep workers happy

Entrepreneur noted that it can't just be an effort during recruiting, either. Keeping valued employees within a company is vital in many situations, especially as it can prevent a toxic workplace. The news source said that one recommendation is to recognize employees for their various accomplishments. Those who feel overlooked are bound to harm a company's efforts, but rewards can go even further. Citing a survey, Entrepreneur found that 85 percent of companies see positive impacts when at least one percent of payroll is spent on employee recognition, as workers become more engaged and involved in company practices. 

Another piece of advice the news source gave is to make sure workers and managers are on the same page in regards to workplace performance. Open feedback and clear leadership, where employees are always told of their successes and failures, can be an effective way to make sure that company production remains at its peak.

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