Managed Service Provider in Accounting and Finance Staffing


Customer Profile
Our customer, a financial institution in the Midwest, provides a range of services including commercial and government banking, mortgage administration and consumer finance.

Customer Objectives
Prior to partnering with Aerotek in 2009, the customer had used over 15 staffing vendors to fill multiple skill sets. Since their temporary workforce was supplied through so many vendors, they had minimal reporting options and were unable to efficiently track data and control costs. The customer wanted a consistent labor management process with reporting capabilities, so they partnered with Aerotek to provide a solution.

Accounting and Finance Staffing Solution
Aerotek’s Managed Service Provider (MSP) program provides comprehensive program management solutions for our clients. Ranked by Staffing Industry Analysts as the fifth largest Master Supplier MSP among staffing providers in 2011, Aerotek’s services provide overall program management, including but not limited to program evaluation and assessment, subvendor management, timekeeping and reporting and delivery of personnel.

Aerotek worked to implement cost-saving measures such as reporting and timekeeping through vendor management system (VMS) technology. Aerotek offered a streamlined solution for workforce management administration using the VMS tool. With the technology, the customer has the ability to report payroll in one step and to procure reports of workforce data, such as open positions, candidate submittals and interview-to-hire ratios. Aerotek provides additional reporting for metrics not monitored by the VMS, such as direct hire ratio and retention of workforce under subvendors.

Results
A streamlined process of workforce management provided our customer with practical, sustainable solutions for business operations. Our exclusive MSP agreement with this customer has resulted in significant cost savings. We currently have more than 100 contractors in place in more than 20 skill sets.

Accounting and Finance Staffing Skill Sets
Banking Industry Accountant/CPA
Bilingual Customer Service Representative
Data Entry/File Clerk
Financial Analyst
HUD Review Associate
Human Resources
Information Technology
Mortgage Processor
Mortgage Closer
Paralegal