Aerotek’s administrative health services provides professional, administrative and specialized medical personnel to insurance companies, hospitals, diagnostic laboratories, medical and dental offices, pharmacies and more.
The customer is a leading provider of health information and consultative services. Due to seasonal fluctuations in staffing needs, our customer was incurring unnecessary high costs through layoffs and overtime.
They had used a third-party call center in the past, but were unhappy with the poor quality workforce. They partnered with Aerotek to create a solution to offset these challenges.
Administrative Health Services Staffing Solution
• Aerotek’s team spent time with hiring managers to identify qualities, core skills and values they were looking for in ideal candidates
• Created a temporary staffing model that would meet their needs during their busy season without the cost of workforce reduction
• Aerotek recruited 20 health coaches to supplement their full-time workforce during their busy season
• Resolved challenging staffing and budgeting issues
• Provided a cost savings over $15,000 by implementing a temporary workforce solution
Administrative Health Services Staffing Skill Sets
• Customer Service Representative
• Health Coach