Hiring for Medical Customer Service Representative in Denver, CO at Aerotek

Posted: 2/18/2020

Job Snapshot

  • Employee Type:
    Contractor
  • Location:
    Denver, CO
  • Posting ID:
    7054899
  • Pay Rate
    $17.00 - $18.00/Hour

Job Summary



Duties:

- Gathers and records appropriate member information in accordance with policies and procedures via telephone.
- Encourages members to participate in the Care Management programs by providing information about the program, outlining program features/value and explaining available services.
- Records call details and utilize call scripts as needed based on client requirements.
- Directs member inquiries to appropriate clinical staff.
- Initiates referrals and manages consults from clinicians for participants registered in Care Management.
- Gathers information from hospitals, health plans, physicians, patients, vendors and other referral sources.
- Contacts physician offices to obtain demographic information or related data as needed.

Shift:

6 am to 10 pm including Saturdays

Term:

5 month contract



If there is something more specific which you are looking for, feel free to contact me on 303-502-1192 ext. 57197 or email me at



The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Contact Information

Name:
Sarah Fatima
Phone:
303-502-1192 ext. 57197