Customer Service Representative 18/hr - Glendale, CO - Aerotek

Publié : 1/6/2020

Aperçu de l'emploi

  • Type d'employé :
    Contrat temporaire avec embauche
  • ID de publication :
    7032811
  • Pay Rate
    $18.00/Hour

Résumé de l'emploi







CUSTOMER SERVICE REPRESENTATIVE 18/hr

Location: 700 Broadway Denver, CO 80203

Qualifications:
  • 6+ months of Customer Service experience (doesn't have to be call center).
  • Must have High School Diploma or GED.
  • Must be a reliable candidate because attendance is the #1 reason people get let go from Anthem.


Start Date: 1/6//2019

Job Duties:
  • Responsible for providing initial contact between distinct Care Management programs and specific identified members.
  • Under direct supervision handles inbound/outbound enrollment and engagement calls with eligible members to provide information regarding program features.
  • Primary duties may include, but are not limited to: Gathers and records appropriate member information in accordance with policies and procedures via telephone. Encourages members to participate in the Care Management programs by providing information about the program, outlining program features/value and explaining available services. Records call details and utilize call scripts as needed based on client requirements. Directs member inquiries to appropriate clinical staff. Initiates referrals and manages consults from clinicians for participants registered in Care Management. Gathers information from hospitals, health plans, physicians, patients, vendors and other referral sources. Contacts physician offices to obtain demographic information or related data as needed.


The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Coordonnées

Nom :
Longshi Kithan
Courriel :
Téléphone :
3035021192 x 57255