Job Snapshot


Location:
US-TX-Austin
Employee Type:
Contract to Hire
Posting ID:
5978703
Pay Rate:
$12.00 - $13.00 /Hour

Job Summary



Aerotek is currently hiring a Bilingual Account Representative on a full-time contract to hire opportunity. This candidate will be responsible for interfacing with customers on service related issues.

This candidate will be responsible for working on various service related reports to ensure activities are fulfilled and resolved within a timely manner.

This candidate will also be responsible for dealing with Smart Phones, retailers, and wholesalers by providing them with personalized service and handling escalated issues, credit, etc...



Job Duties:
-Managing various reports
-Dealing with Smart phones and retailers and wholesalers if required
-Act as overall coordinator with other departments
-Focal point for issues escalations for wholesalers and retailers
-Actively participates in decision making process for the establishment of external suppliers
-Maintain databases
-Manage customer mailings
-Perform surveys
-Receive and answer service inquiries via email specifically warranty validation requests
-Reads and evaluates service repair reports and approves based on given guidelines



Qualifications:
  • 1-2 years of related experience
  • Must be fluent in Spanish








About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
 

Contact Information


Name:
Sarah Upchurch
Phone:
5122576909