Job Snapshot

Roanoke, VA, US
Employee Type:
Contract to Hire
Posting ID:
Pay Rate:
$12.00 - $14.00 /Hour

Job Summary

Candidates will be taking inbound calls from retail customers. Calls might consist of customers who are inquiring about product damage, discrepancies on a receipt for returned items, or general questions about products or inventory availability.

Candidates need to be very comfortable handling calls from upset customers as a some of the calls will be from disgruntled customers.

Candidates will be handling roughly 60 calls a day, BUT the big focus is one call resolution and quality.

MUST have excellent communication skills, both written and verbal.
MUST have good job tenure and quality customer service experience.
MUST be open to rotating shifts and some weekend work.
MUST have experience using Microsoft Office
Pay rate starts at $12/hr with the possibility of an increase if candidate is taken on permanent.
If interested, please apply and contact Nathan Silver

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Contact Information

Nathan Silver