San Antonio, TX, US
Contract to Hire
Currently hiring for medical customer service representatives in the San Antonio location. The requirements for the position is at least 1 year experience in the health care industry along with at least 1 recent year in call center as well. Below I have included the essential duties for the position.
Under close supervision, performs a variety of activities in support of a specific project/business/technical unit. Gathers, collects, records, tracks and verifies data and information from multiple sources. Uses software for functional area to schedule appointments and document in the case management systems. Compiles and generate reports, statistics, time lines, tables, graphs, correspondence and presentations. Provides data and information to others on functional unit processes and procedures. Delivers exceptional customer service at all customer touch points.
Work Environment: Call Center Environment
Training is Mon-Fri 8-5
Monday-Friday schedule is 11:30-8p.m.
Inbound Calls to meet metrics
(100 calls per day)
Qualifications: High School diploma or equivalent experience/combined education.
0 to 1 year of related experience
health-care experience preferred
Experience with electronic medical scheduling and case management software
Experience with medical coding and knowledge of medical terminology
Strong computer skills at intermediate level
Performance Expectations: Must be able to schedule 40 appointments a day.
Must meet metrics in order to have 40 appointments scheduled.
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
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