IMMEDIATE HIRING FOR CALL CENTER ROLE!! in Austin, TX at Aerotek

Posted: 2/10/2020

Job Snapshot

  • Employee Type:
    Contract to Hire
  • Location:
    Austin, TX
  • Posting ID:
    7056236
  • Pay Rate
    $15.00/Hour

Job Summary



IMMEDIATE HIRING FOR CALL CENTER ROLE!!



Job Responsibilities:
  • The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
  • A typical customer service specialist is responsible for determining the clients issue, offer possible solutions or providing follow-up as needed.
  • Customer service agents may be inbound, outbound or a combination of both.
  • Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
  • Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.




Must Have:
  • Must have 1 year of call center experience.
  • Health care experience is a plus.




It is a full time, long term opportunity with room for growth!

It is M-F 7-4pm, 8-5pm or 9-6pm.

Pay: $15/hr.

Start date: 01-21-2020



If interested, please apply through this posting or feel free to send your resume.



Adith Parambath

512-366-7693 -ext- 55962



The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Contact Information

Name:
Adith Parambath
Phone:
512-366-7693 Ext-55962