Customer Service Representative - North Bend, WA - Aerotek

Publié : 1/27/2020

Aperçu de l'emploi

  • Type d'employé :
    Contrat temporaire avec embauche
  • ID de publication :
  • Pay Rate

Résumé de l'emploi

Customer Service Representative

Job Description
  • General patient access and registration duties in EPIC Practice
  • answer telephones, make appointments, process referrals, maintain provider templates and appointment schedules, verify patient demographics and insurance coverage.
  • Perform general patient account management duties, such as, obtain prior authorization for services, process items in the appropriate work queues to complete registration and enter service capture data.
  • Ensure patient accounts and coverage structures meet standards and billing requirements of various payors. Function as liaison to Patient Financial Services and the Health Plan.
  • Communicate with external government payors and employers, as necessary. Work directly with patients on billing related matters and provide fee estimates to patients for medical services.
  • Receiving calls to set up appointments for people who know where they want to go. patients may not know where they needs to go so need to be able to be quick on feet and good at navigating through internal sites.


*MUST HAVE HS Diploma or GED
2 to 3 years of customer service experience/skills.
* Quick thinker, willing to adapt, strong stress management skills
* Computer savvy - skills test (Data entry/typing)
* Healthcare or Insurance experience preferred

Work Environment
  • The call center hours are 7am to 7pm.
  • For the duration of training, contractors will work 8-5, but after training they need to be flexible with their ability to work off hour shifts.
  • For example someone may be assigned to work 10:30 to 7pm- once they are assigned to a shift it will be consistently that shift- it will not fluctuate or change.

How to Apply

Please email me your resume or call me at 206-486-6971 Ext: 57317.

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.


Nom :
Rushatee Choudhury
Téléphone :
206-486-6971 EXT: 57317